This website is owned and operated by Chiara Colombini Sarl, Capital Social 10000€, RCS Versailles 79771174400012. The company headquarters is 6 rue de la Résidence, 78490 Les Mesnuls, France.
All orders placed on the www.chiaracolombini.com website are subject to acceptance in accordance with the following terms and conditions.
MERCHANDISE
All merchandise is clearly described with photographs provided and dimensions specified on the specific product pages of our website. We invite you to check this information carefully in order to be sure that you choose the product best suited to your requirements. We do our utmost to provide you with the best possible images, but please be aware that colours can sometimes seem slightly different on screens.
Our lighting is wired for Europe : 220-240 volts. If you require a specific version, US or other, please contact us prior to placing an order.
For any queries, please don’t hesitate to contact Customer Services +33 (0)1 85 77 01 72 before confirming your order.
STOCK
Large items such as furniture and some lighting collections are made to order. All other products are in stock.
We try to have as many products in stock as possible, however some products may not yet have been received or may be currently being restocked. In this case you can still pre- order the products. We indicate expected arrival dates for these products in the product descriptions.
Please note that we reserve the right to withdraw any products from our website at any time and for any reason.
PRICES
All prices are in euros (€) and are inclusive of French VAT at the appropriate rate. Prices shown on the website do not include delivery costs. These will be added upon checkout before making payment and appear in your order confirmation page. You can also consult our shipping page. Please note that we reserve the right to update prices at any time without notice.
ORDERS
Please note that your placing of an order on the website constitutes an offer to us to buy the specified goods at the indicated price, together with any applicable delivery charge. We will send an automatised order acknowledgement email to you, listing the products you have ordered. This email does not constitute confirmation of your order by Chiara Colombini. Acceptance of your order will take place upon dispatch of the products unless we have contacted you to inform you that we are unable to accept your order. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
DELIVERIES
It is your responsibility to check your ability to receive the products. This includes ensuring that the product ordered can be transported through the front door of your house or appartment and will fit in the selected room. Up-to-date mobile telephone number, delivery address and e-mail addresses are vital to ensure successful delivery of your item. We will not be responsible for missed delivery because of wrong delivery address or an inappropriate phone number.
Even if not always mentioned, some self-assembly may be required on certain products.
Delivery lead times vary depending on the products ordered. Our lead times are estimates and thus subject to change. If this is the case, we will endeavour to contact you to keep you informed of any changes.
We attach particular importance to the packaging of our parcels and their delivery in perfect condition. If you notice the slightest anomaly related to transport, please notify us within 48 hours of receiving your order.
CANCELLATIONS
You can cancel your order at any time before you receive the products you ordered by sending an email to contact@chiaracolombini.com or telephoning Customer Service on +33 (0)1 85 77 01 72. If the products have already been sent, you may return them within 14 days of receipt of delivery to receive a full refund. Please note that the goods must be returned in perfect condition.
Please note that we are unable to accept returns on any made to order items.
INTELLECTUAL PROPERTY
The entire contect of the website is protected by intellectual property rights, including copyright and trademarks.